Frequently asked questions
Everything worth knowing before joining the club.
How do I book a session?
Once your account is created and onboarding is done, go to “Book”. Filter by gym or class, then click the session you want. Remaining spots are shown in real time.
How late can I cancel?
You can cancel freely until the session starts. Once it has begun, cancelling is no longer possible and the session moves to your history.
What if a session is full?
The booking button is disabled and the session is marked “Full”. There is no waiting list yet — a known limitation of this version.
How is my attendance recorded?
Your coach marks attendance from their own screen at the start of the session. Your history and statistics update immediately.
Can I switch gyms?
Yes. Your home gym is chosen during onboarding, but your membership covers all three. You can change it any time in your settings.
Can my membership be suspended?
A membership can be suspended by club staff. While it is inactive, booking new sessions is blocked — your existing bookings stay visible.
Is a mobile app planned?
Yes. A React Native app is planned, with NFC check-in at the gym entrance and sessions ranked by real distance using geolocation.